Legal
Terms of Service
Last updated: pending public launch · Draft scaffold for legal review
1. Acceptance of Terms
By accessing or using the PREVOLY platform you agree to be bound by these Terms of Service.
2. Eligibility
You must be at least 18 years of age and able to enter into a legally binding agreement under Indian law.
3. Scope of services
PREVOLY provides medically-led metabolic transformation programs delivered via licensed clinicians (physicians, dietitians, psychologists). The MRSS is a screening tool and is not a diagnostic test.
4. Telemedicine practice standards
All telemedicine consultations are delivered in accordance with the Telemedicine Practice Guidelines 2020.
5. Account registration and security
You are responsible for safeguarding your authentication credentials and for all activity under your account.
6. Subscriptions, billing, and refunds
Subscriptions are billed monthly or annually. You may cancel at any time effective at the end of your current billing cycle. Refunds are issued at our discretion under specific circumstances.
7. User content and uploads
You retain ownership of content you upload (e.g., lab reports). You grant PREVOLY a limited licence to process such content solely for service delivery.
8. Acceptable use
You agree not to misuse the platform, attempt to reverse-engineer it, impersonate clinicians, or use it for purposes that violate applicable law.
9. Medical disclaimer
PREVOLY is not a substitute for emergency medical care. If you are experiencing a medical emergency, call your local emergency number immediately.
10. Limitation of liability
To the maximum extent permitted by law, PREVOLY's aggregate liability is limited to the fees you have paid in the twelve months preceding the claim.
11. Indemnity
You agree to indemnify PREVOLY against claims arising from your breach of these Terms or your misuse of the platform.
12. Termination
We may suspend or terminate your access for material breach. You may terminate at any time per Section 6.
13. Governing law and jurisdiction
These Terms are governed by the laws of India. Courts in Bengaluru, Karnataka have exclusive jurisdiction.
14. Changes to these Terms
Material changes will be notified at least 30 days in advance.
15. Contact
Contact details will be listed here before public launch.